Contact

Call Us

Phone: 888 CalPERS (or 888-225-7377)
TTY: (877) 249-7442
Fax: (800) 959-6545
International Calls: +1 916-795-3000

Email Us

For CalPERS programs and services, use our online form for Questions, Comments & Complaints.

For personal account questions, log in to myCalPERS and send your questions through our secure Message Center. New to myCalPERS? Register now.

Visit Us

Headquarters & Regional Offices

The CalPERS Headquarters address is 400 Q Street, Sacramento, CA 95811

We have eight Regional Offices located throughout the state where staff can assist you with a variety of services and educational events.

You can make an appointment at any of our Regional Offices by logging in to your myCalPERS account, selecting the Education tab, then Appointments. Or call us during business hours at 888 CalPERS (or 888-225-7377).

Our business hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. All CalPERS offices are closed on state holidays.

¿Hablas Español?

Los agentes de servicio al Cliente de CalPERS están felices de ayudar a nuestros miembros y sus familias en español. Para servicio en español por favor marque:

888 CalPERS (o 888-225-7377).

A young call center agent working in an office with her colleagues in the background

Want to Reach Us?

Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
 Phone: 888 CalPERS (or 888-225-7377)
 
TTY: (877) 249-7442
 
Fax: (800) 959-6545
 
International Calls: +1 916-795-3000
 
We're closed on state holidays. Regional Offices are open for appointments.

Specific Questions & Concerns

Ethics Helpline

To ensure our workplace meets professional standards based on our core values, we created an ethics helpline. Confidentially report potential unethical behavior to a third party, 24 hours a day, seven days a week.

Notify CalPERS of Member Death

We're sorry for your loss and are here to help you during this difficult time. Your notification will help us identify beneficiaries who may be entitled to receive benefits.

Questions, Comments & Complaints

Use our form to send a question, comment, or complaint. We’ll respond to general inquiries within five business days. Do not include personal account information when using this tool.

Public Record Requests

The California Public Records Act requires inspection and/or disclosure of governmental records to you upon request. Find guidelines for accessing public records and the form to request them.

Electronic Payment Gateway

Visit the Electronic Payment Gateway to make one-time electronic payments to CalPERS securely and conveniently without a login.

Search for Unclaimed Property

This includes member refunds, retirement benefits, and survivor benefits. Unclaimed property is any financial asset left by its owner or whose rightful owner can’t be located.

Tours & Speakers

Tours & Speakers: Discover how to request a tour of our headquarters or a speaker for your organization.

Organization Directory

Discover the teams that make up the CalPERS organization and how to contact them.