Annual Stakeholder Perception Survey
Help us identify your areas of satisfaction and areas of concerns by taking the annual Stakeholder Perception Survey.
Survey Structure
- Eight long-term trend questions
- Seven perception statements on ethics, compliance, transparency, and health care cost and quality
- Two statement questions on how well CalPERS acts as an effective policy advocate
- One question on overall perception
- Opportunities for open-ended comments and suggestions
- Demographic questions
Data collected from your responses helps us to:
- Assist members and employers with making informed decisions.
- Develop initiatives that ensure consistent communications with our stakeholders.
- Enhance confidence in the system.
The survey also provides baseline data for two Strategic Measures in the 2017-22 Strategic Plan (PDF), in the areas of risk and compliance.
Interested In Finding Out What the 2021 Survey Uncovered?
View key findings in the Annual Stakeholder Perception Survey, 2021 (PDF) and Annual Stakeholder Perception Survey Update, 2021 (PDF).
Response Rate
| Survey Group | Surveys Distributed | Surveys Completed | March 2021 Response Rate | Previous Year Response Rates |
|---|---|---|---|---|
| Active Members | 56,307 | 4,594 | 8.16% | 7.00% |
| Retirees | 17,694 | 3,959 | 22.37% | 19.95% |
| Inactive Members | 16,466 | 748 | 4.54% | 4.80% |
| Employer Leaders | 2,228 | 125 | 5.61% | 6.37% |
| Employer Bulletin | 9,871 | 462 | 4.68% | 3.04% |
| Stakeholder Leaders | 75 | 35 | 46.67% | 17.24% |
| Total | 102,641 | 9,923 | 9.67% | 8.62% |
Resources
- Annual Stakeholder Perception Survey, 2021 (PDF)
- Annual Stakeholder Perception Survey, 2020 (PDF)
- Annual Stakeholder Perception Survey, 2019 (PDF)
- Annual Stakeholder Perception Survey Update, 2021 (PDF)
- Annual Stakeholder Perception Survey Results, 2020 (PDF)
- Annual Stakeholder Perception Survey Results, 2019 (PDF)