Effective January 1, 2025, Blue Shield of California will be the new administrator for the CalPERS PPO plans. CalPERS is partnering with Blue Shield and Included Health to provide personalized behavioral health services for PERS Gold and PERS Platinum members. These services are designed to support your mental health and well-being, offering a range of in-person and virtual care options.

Visit Included Health to get started or contact Included Health at 855-633-4436 for more information.

Accessing Behavioral Health Benefits

  1. Find an In-Network Behavioral Health Provider
    • Provider Search: Included Health makes it easy to find the right behavioral health provider for your needs. You can search for in-network providers by condition, procedure, or specialty, giving you access to a curated list of high-quality doctors, specialists, and clinics. This search can be done on your phone, website, or mobile app—whichever is most convenient for you. Based on your search criteria, you'll receive personalized recommendations, helping you make informed decisions about your care.
    • Concierge Referral: If you prefer more personalized assistance, Included Health can help you find and schedule an appointment with a local, in-network behavioral health provider. Included Health identifies the best-matched providers for your specific needs. They also ensure that your patient records are collected and shared seamlessly between your healthcare providers, making your care comprehensive and coordinated.
  2. Schedule a Virtual Behavioral Health Visit
    • Virtual Mental Health Care: Included Health offers convenient virtual mental health care, including psychiatry services, available seven days a week by appointment. You can book a virtual visit with a licensed therapist or psychiatrist, receiving personalized care from the comfort of your home. During these sessions, mental health professionals will evaluate your needs based on your health history and symptoms, offering tailored guidance, follow-up care, and prescriptions if necessary.