Blue Shield of California
Blue Shield of California ensures comprehensive coverage for behavioral health services, treating a wide range of mental health and substance use disorders. Under California law, the plan covers essential mental health conditions for both adults and children, such as:
- Generalized Anxiety Disorders
- Schizophrenia
- Depression
- Substance Use Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Bipolar Disorder
- Eating Disorders including Bulimia and Anorexia Nervosa
Services Include:
- Individual and group therapy
- Outpatient Intensive Treatment
- Medication management
- Inpatient Residential treatment
Visit Blue Shield of California Live Healthy for more information.
Wellvolution for Behavioral Health
Blue Shield’s Wellvolution platform extends its services to behavioral health, offering digital health coaching and lifestyle change programs specifically designed to manage stress and anxiety. These resources are integrated to provide members with practical, accessible tools to improve mental well-being.
- Lower Stress: Utilize digital apps and techniques focused on meditation to help lower stress levels, enhance sleep quality, and boost overall resilience. These tools are designed to be user-friendly and are accessible anytime to fit within your daily routine.
- Manage Anxiety: Receive 24/7 support from behavioral health coaches via text-based interactions. This program helps members handle anxiety by providing continuous, expert care and practical strategies right at your fingertips.
Additional Resources
- CredibleMind: An extensive online resource library available to members, featuring materials on managing stress, anxiety, and building resilience.
- Teladoc Mental Health Services: Offers consultations with psychiatrists, psychologists, or counselors via phone or video from 7 a.m. to 9 p.m. Pacific, ensuring members have access to mental health professionals from the comfort and privacy of their homes.
For provider information and to navigate benefits, visit blueshieldca.com/calpers, select Find a provider, then Mental Health Providers to be directed to Magellan Healthcare for detailed provider listings.
Navigating Provider Information
Get detailed provider information and navigate your benefits based on the plan you're enrolled in:
- Visit blueshieldca.com/calpers and select Find a provider.
- Select Non-Medicare.
- Select Mental Health Providers in the ChatBot.
- You will be redirected to Magellan Healthcare.
- Select BSC MHSA as your benefit plan.
- Select Non-Medicare Provider or Facility.
- Select Accepting new patients.
- Visit blueshieldca.com/calpers and select Retiree Plans.
- Scroll down and expand In-network, Out-of-network, and Global Provider resources.
- Select Mental Health Providers to be redirected to Magellan Healthcare.
- Select BSC MHSA as your benefit plan.
- Select Medicare Provider or Facility.
- Select Accepting new patients.
To explore visiting a non-network provider, call CalPERS Shield Concierge at (888) 802-4599 (TTY 711), 7 a.m. to 8 p.m. Pacific, seven days a week. They can assist with confirming the claim submission process and much more.
Sections
- Anthem Blue Cross
- Blue Shield of California
- Health Net
- Kaiser Permanente
- PERS Gold & Platinum
- Sharp Health Plan
- UnitedHealthcare
- Western Health Advantage