UnitedHealthcare offers a variety of programs to support members' mental health, accessible through their Health and Wellness portal. For comprehensive emotional well-being resources and to search for behavioral health providers, members can visit Live & Work Well, accessible with the access code "calpers".

Contact Information

• Basic Members: Call 1-877-359-3714, available Monday – Friday, 8 a.m. – 8 p.m. Pacific.
• Medicare Members: Call 1-888-867-5581, available Monday – Friday, 8 a.m. – 8 p.m. Pacific.
• For quick, confidential, 24/7 self-service access to mental health resources:
  1. Visit myuhc.com
  2. Select Coverage & Benefits
  3. Select Mental Health

Key Features

• Parent and Youth Resources: Access resources designed to help parents and adolescents address mental health concerns, including conversation starter cards to facilitate discussions about mental health.
• Calm Health App: A well-being app providing 24/7 access to self-paced digital learning modules, mental health screenings, and resources to help manage stress, anxiety, build resilience, and improve mindfulness.
• Virtual Visits: Members can access care online anytime through virtual visits, allowing consultations with doctors for mental health support without the need for an appointment. Available through:
  • AmWell
  • Doctor on Demand
  • Teladoc Health

For more information on plans and programs, visit uhc.com/CalPERS for Basic members and retiree.uhc.com/CalPERS for Medicare members.