Direct Deposit

CalPERS offers direct deposit to ensure your monthly benefit payments are securely deposited at your financial institution.

There are two ways to sign up for direct deposit:

Once we receive your form, we'll send you a confirmation letter. If there's a problem with your form, we'll return it within approximately two weeks along with a letter explaining what we need.

If you're changing financial institutions or transferring your direct deposit to another account within the same bank, you can make changes:

If you're changing financial institutions or transferring your direct deposit to another account within the same bank, you can make changes:

Once we receive your form, we'll send you a confirmation letter. If possible, keep your current bank account open until you receive our letter confirming the date we'll deposit your next benefit payment to the new account.

If you want to stop your direct deposit, contact us at 888 CalPERS (or 888-225-7377), online, or by mail. If you contact us in writing, include your:

  • Bank name and account number (to verify we're deleting the correct bank account)
  • Daytime phone number (in case we need to contact you)
  • Name
  • Social Security number

Close an Account

Contact us immediately. If the financial institution has already returned your deposit, we'll send a replacement check to your home. If the check hasn't yet been returned, we'll watch for it and mail you a check once the funds are returned.

National Automated Clearing House Association (NACHA) banking regulations require CalPERS to discontinue the electronic funds transfer (EFT) for some international transactions.

If your entire CalPERS benefit allowance is electronically deposited to a foreign bank outside the territorial jurisdiction of the U.S., a paper check will need to be mailed instead of the EFT. The territorial jurisdiction of the U.S. includes all 50 states, U.S. territories, U.S. military bases, and U.S. embassies in foreign countries.

To update your address to receive a mailed paper check, contact us at 888 CalPERS (or 888-225-7377) or in writing at:

CalPERS
Retirement Benefit Services Division – Unit 482
P.O. Box 734
Sacramento, CA 95812-734

Please include your first and last name, address, birth year (used to verify your account), and phone number.

Your benefit statement, which is available online, will indicate the amount deposited in your account and itemize any reimbursement or authorized deductions.

You can access your personal account information by logging in to your myCalPERS account. If you have not created your account, go to myCalPERS and follow the easy steps to complete the registration process. To update your payment preference, click on Retirement, select Payment Options and follow the prompts.

Out-of-State Residents

  • Inside the U.S. - Most financial institutions can accept and provide direct deposit, but they must belong to the National Clearing House Association (NACHA). Before signing up for direct deposit, first verify that your financial institution belongs to NACHA.
  • Outside the U.S. - To see if you're eligible for direct deposit, see the federal requirements for electronic funds transfer (EFT) above.

Retirement Checks

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